Good Luck! Write a private message as Pottery Barn Kids verified representative. The bedding I really, really want is backordered until April 27th. You can try to reach review author by writing a comment to the review or try one of our business solutions. SHOP NOW. If they can't fulfill the order because they don't have the product, I would call that SOLD OUT. *The starting rate may not apply to your postal code. Buying something on back order isn't that big of a deal. Pottery Barn Gifts Pottery Barn Kids Gifts Find the perfect present that tops every wish list this season. What makes it frustrating is that they are so stingy when it comes to discounts. Pottery Barn Kids review from Elgin, Illinois with 1 Comment: placed an order and one item was backordered. For in–stock items, you will receive processing and shipping confirmation emails within 5–7 business days from order. If you think you have reached this page in error or inquiries regarding previously placed orders, you may reach us at. Note: Standard Truck and White Glove delivery is not available to all postcodes. Transactions greater than $750 may choose between earning rewards or promotional financing. I would have cancelled my order right there except that I had already received part of my order which matches the rest of my order. Private messages do not impact your company rating. So it was like 5 smaller charges instead of 1 big charge. Received 2 … placed an order and one item was backordered. As soon as the two months was up, I did not receive my dresser, I look at the status of my order and it turns out it is pushed back 2 more weeks. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Yes, at Christmas I had a number of things on back order and my card didn't get charged until each item shipped. You don't have it. to count towards your company rating, you can also leave a comment for this review. The Pottery Barn Rewards Program is automatically available to new Pottery Barn Credit Card customers. These items are expensive and they should stand by their products! Personalized cannot be cancelled or returned. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Glad you found yours on ebay though! Subject: Re:Furniture from Pottery Barn -- when do they charge your credit card? Order in-stock furniture by Monday, Dec 3rd @ 10pm central for delivery by Friday, Dec 25. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. You have almost half of your pregnancy to wait for it. Anonymous: Yes, at Christmas I had a number of things on back order and my card didn't get charged until each item shipped. We share your disappointment and greatly appreciate your understanding. A product's delivery type is displayed under the "Stock Status" information on each product page online. Delivery charges are determined by your delivery destination, items ordered, level of delivery service required. I know, I know. When I confronted customer service, she said she would send me emails regarding my order, when there is movement, and notes about our call and all this other great stuff. Would You Like to Convert It Into Review? Honestly one of the absolute worst companies I've ever had to deal with. Buying something on back order isn't that big of a deal. Also if you are getting a home delivery it be lae and they wont call. I am afraid I am going to wait 4 weeks and it get double backordered since the pique set is apparantly so popular. My experience with PBK has been that a lot of their sales items are backordered. YAY. You will earn $25 for every $250 spent (one point for every dollar spent) with your Pottery Barn Credit Card at any Pottery Barn brand … Our content is free because we may earn a commission if you purchase products after clicking ads on our website. If you shop inside stores ou be seeing new faces everytime you go and if you call and order over phone be sure you know what you want and look it up yourself because most of those employees are making minimum wage and not much help. AFTER I ordered everything, I get a note in the online confirmation that 3 of the items are backordered. Items are carefully carried into the room of your choice, unpacked, fully assembled and all packaging is removed from your home and responsibly recycled whenever possible. Good Luck! For orders outside Canada please visit potterybarnkids.com, Feel free to get in touch, we’ll be happy to help: Phone: (855) 860-1080 Email: international@potterybarnkids.com, © 2020 Williams-Sonoma Inc. All Rights Reserved |, Extra 20% off Clearance with code: WINTER-20. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. I put the order in over 8 months ago. It may not be copied without the written permission of Ripoff Report. Order in-stock items with personalization by Wednesday, Dec 9th @ 10pm central for delivery by Friday, Dec 25. The month rolls by and it says another two week. The posting time indicated is Arizona local time. Reward points begin accumulation with first purchase. Get your order in time for Christmas. If not, buy a piece that is available today to match colors. Consumers love to do business with someone that can admit mistakes and state how they made improvements. When I purchased the dresser, they said that it would take 2 months to fulfill the order. If you would prefer to return your packages through the mail, simply refer to the instructions on the packing slip, start the return process online , or call 1.800.993.4923.