How long will it take to charge & how long does charge last? Do not try this: Put down the pliers! The information you provide during check out on PAXvapor.com is used by Veratad to complete a public records search, only reporting back whether or not you are of age to purchase our products. Enter this mode by pushing down and holding the power button for a slightly extended time while the PAX 2 is on. What should I expect? If it’s the only vaping experience you’ve had in the last 1.5 years then getting a new, better piece will blow your mind. Solution. If using the AC wall adaptor (available as an accessory, not included with the device) it will take around two hours to fully charge. All calls received outside of the published support hours will be routed to a support voice mail. The PAX 2 has 4 temperature settings that can be selected in the Temperature Selection Mode. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. What do I do? If your PAX 2 has the 2-year limited warranty, it will be listed there on the packaging. I see that PAX 2 is now offered with a 2-year warranty. A technical community and support center for developers. You may also contact our PAX Pros if you are concerned on whether or not you are purchasing from an Authorized Seller. I've had my Pax 2 for at least 1.5 years now and I absolutely LOVE it still to this day, however, I've been having some issues for at least half a year or more with this thing and I'm fairly certain they are actual design flaws that show up as time goes on. I didn't really see anyone explain actually how to use use it beyond setup etc. Cookies help us deliver our Services. PAX 2 is created and designed in San Francisco, CA and is manufactured and assembled in China. Your experience is always first in our minds - we take great pride in our product through every step of the journey from concept to creation. If no warranty information is listed, your PAX 2 kit has a 10-year warranty. Thank you so much", "Agent was amazing! Though it will be warm, the device will never burn your hand on contact. Watch a YouTube video if you'd like a step by step. If you suspect something is wrong with the device, please contact our PAX Pros team and our experienced PAX Professionals will assist you. For more information on ID.me's Privacy Policy, click here. After half a year or so of use, maybe more, I noticed it was becoming harder and harder to turn this thing on. Once PAX 2 is on the cradle, watch for the pulsing white petals. Troubleshooting. This is a design flaw in the Pax 2 itself. If I need a warranty replacement, will I receive the same color PAX 2? Our dedicated team of experts are available 24 hours a day, 6 days a week to serve you. Sign up now to discover exclusive and unique offers. Where Can I Learn More About ID.me? Need to check your warranty status or request an RMA repair. PAX 2 uses an internal Lithium Ion battery. So my pax 2 has been acting weird lately. Things become easier the warmer the Pax 2 is because cold resin is harder to move than warm. You’re #XX away from free standard shipping. because i am not sucking on it hard i'm puffing on it like a cigar, I've never gone more than a week without cleaning my pax 2, but that's still probably 20-30 sessions at least. ✌, New comments cannot be posted and votes cannot be cast. The packaging has a new look, but you'll find that the quality and functionality of your PAX will deliver the same premium vapor experience as kits with the previous style of packaging. For the first problem you can try to put a little bit of hemp fiber or organic non-bleached cotton under the pax screen to absorb the resin before it goes up the air path. Maybe you just got some really dank ass bud! It fits in their a little too snugly. From here, your vaporizer will display one of the temperature settings you see bellow in the chart. Providing false information may constitute a violation of the law. Alternatively, you can use a USB wall adapter available through our website. This is to prevent the proliferation of counterfeit devices that pose safety hazards to users and ensure your PAX 2 is covered for the full 10 year warranty. With regular cleaning, your screen should easily pop out using just the included pipe cleaners. I have had some of the same troubles in the last 3 yrs I have done this 3 times and they keep sending me a new one. You may also contact our PAX Pros if you are concerned on whether or not you are purchasing from an Authorized Seller. Never charge or leave your PAX device in a vehicle. Every temperature setting seems to be the same no matter which indicator lights are on. US and International Patents Pending. Returning cannabis veteran? The Pax charger is simple but flawed because the way it sits, your Pax spends all night with gravity working against it and pulling resin down towards the mouthpiece. ID.me employs technology that can detect fraudulent use across accounts and reserves the right to revoke access/membership from anyone abusing the terms of usage. PAX 2 uses an internal Lithium Ion battery. Looks like you're using new Reddit on an old browser. If you've been using a 3rd-party USB outlet adapter and are experiencing charging issues, we recommend using the PAX 2 charging cable with your computer to see if that resolves the issue, or use your PAX 2 AC Adaptor to charge your device if a USB computer connection is not available. You can tell when your battery needs to be charged when the LED Indicator blinks red three times and the device shuts off. I don't want to be without my Pax 2 though for any length of time, I love this thing and since using it I have entirely stopped smoking anything. Troubleshooting. Subtotal: We recommend cleaning your device with the included pipe cleaners and isopropyl alcohol every few uses to prevent any build up in the vapor path. Today however it's being stubborn. Either send it in for repairs or move onto something else . ID.me offers discounts and special offers for the military, first responders, students and many more communities. They'll light up and stop as if it's losing it's contact. The packaging has a new look, but you'll find that the quality and functionality of your PAX will deliver the same premium vapor experience as kits with the previous style of packaging. This is to prevent the proliferation of counterfeit devices that pose safety hazards to users and ensure your PAX 2 is covered for the full 10 year warranty. $0, Military members receive 20% off with ID.me, You can receive discounts, cashback and many more exclusive offers while shopping online by verifying your eligibility with ID.me. PAX 2 engineers work closely (and travel often!) I heat it on 2/3, then hold the button down until the lights flash, then I wait for it to flash green (I don't know if that makes a difference but it seems to work for me), then I "sip" it at a 90 degree angle and get a ton of vapor. If your PAX 2 isn’t working correctly, please do not try to fix the device yourself as you run the risk of damaging the device and voiding your 10 year warranty. I'm having trouble charging my PAX 2 You can tell when your battery needs to be charged when the LED Indicator blinks red three times and the device shuts off. No, we do not offer replacement shells at this time. You will receive a single confirmation email that requires action to confirm your account set-up, but that is only to complete the account set-up process. Not for sale to minors. Only PAX 2 devices purchased via an Authorized Retailer qualify for the 10-year warranty available. I’m having trouble with my PAX. Further, the White House has encouraged adoption of Troop ID (ID.me) and is applauding businesses that implement our technology. I assume this is because resin has built up inside and possibly shorted or connected some of the electronics within. Having Trouble? FINAL PROBLEM - My Pax 2 ALWAYS overheats now: My Pax 2 will stay on and become hotter and hotter until all the lights flash red and it turns off, I assume for some sort of safety reason. I had the nice gold one too, oh well. Light, slow, and steady, Clean the side of the screen with a key or some metal thing. PAX 2 is designed specifically for use with loose-leaf plant material. We strongly recommend against any use of liquids in PAX 2. Control your experience.Available on Android and Web. I'd give it a good clean with ISO, pipe cleaners, and some q-tips. TIP: During your session you can wrap your hand around the device to disperse heat and keep the shell at a comfortable temperature.